Please keep in mind that although we will make every effort to ensure you get the chalet you selected at the time of your reservation situations may arise that will force us to change your reserved chalet.
Check-in is 3:00pm and check-out 11:00am.
Although general housekeeping is included in your room rental, failure to wash your dishes and wipe down the kitchen will result in a minimum $25 cleaning fee on your credit card.
You will be responsible for any damages to the chalets, furnishings, property or equipment by yourself or your guests. The credit card on file will be charged for damages incurred.
We require a deposit of 25 percent, due 30 days before arrival and is non-refundable within the 30 days. 5 days prior to arrival the full amount of your booking is automatically charged to your card and is non-refundable.
We accept Visa and MasterCard.
Gift certificates can be purchased for any amount and never expire. They can only be used towards Riverfront Chalets accommodations and services. Gift certificates are non-refundable.
The outdoor hot tub seats six people, and is for chalet clients only. Please do not exceed this limit as it will cause water to overflow from the tub. If the tub loses too much water, the tub will not be able to self-clean and the chemical balance will be interrupted. Correcting this imbalance can take up to 24hrs, during which the hot tub will not be available for you or other guests. In the event that you exceed the 6-person capacity of the hot tub, you could be charged a minimum $200 fee on your credit card to cover the cost of correcting the issue.
We have coverage from Bell at the chalets. However, due to our remote location there may be periods in which a reliable internet connection is not possible.
Please note that our Vacation Home requires a minimum night stay of 2 nights. For the chalets, there is a minimum stay of two nights on Friday and Saturday during the summer and winter peak seasons.
We are unable to accommodate pets in the chalets. Allowing animals of any kind in your chalet will result in a minimum $250 fee on your credit card for extra cleaning and fumigating.
For a clean and healthy living environment, our chalets are smoke-free. Any smoking in chalets will result in a minimum $250 fee on your credit card for extra cleaning and fumigating.